About Us
About Us
Our mission is to continually improve our products and services and to maintain a high level of excellence, exceeding the needs of our current and future customers. Customer satisfaction remains our highest priority.
Our Values
Team: Our team is the source of our strength, providing our corporate intelligence and determining our reputation and vitality. Involvement and teamwork are our core human values.
Guiding Principles
- Quality and Value Come First: Customer satisfaction depends on our dedication to quality and value.
- Customers are the Focus: Everything we do is aimed at providing better products, services, and overall value.
- Continuous Improvement: We strive for excellence in all aspects, enhancing our services, human relations, competitiveness, and profitability.
- Employee Involvement: We operate as a team built on trust, dignity, and respect.
- Integrity: We conduct our business responsibly, legally, and with unwavering integrity, ensuring equal opportunities for all.
Why Choose Thomas Motors?
Thomas Motors proudly puts customers first. As Edmonton's leading service and parts dealership, we continue to offer exceptional maintenance, service, and parts for all vehicle models. Call us today at 780-485-5558. At Thomas Motors, you get the best pricing, outstanding service, and unmatched customer care every time.
We welcome customer feedback and continually seek ways to improve your car buying experience!
Financing Solutions
Learn about our No-Credit Auto Loans! We also offer flexible financing options for new Canadians, helping you with your next and every vehicle purchase.
Relax in Our Lounge
While visiting us, enjoy our customer lounge featuring fresh coffee, teas, hot chocolate, daily newspapers, magazines, and free satellite TV. We proudly offer one of Edmonton's best service area waiting rooms, designed for your comfort while you wait!
Our Commitment to You
We know you have many choices when it comes to buying or leasing a vehicle. At Thomas Motors, customer satisfaction is our highest priority. Throughout each department, we are focused on meeting your needs, offering competitive pricing, knowledgeable staff, and superior service to create a seamless and enjoyable car buying experience.
AMVIC Licensed Dealer - Alberta Motor Vehicle Industry Council
Please call or visit us to see how different your automotive experience can be. At Thomas Motors, we do not have any unsatisfied customers!
Business Hours
| Mon: | 9:00 AM - 8:00 PM |
|---|---|
| Tue: | 9:00 AM - 8:00 PM |
| Wed: | 9:00 AM - 8:00 PM |
| Thu: | 9:00 AM - 8:00 PM |
| Fri: | 9:00 AM - 6:00 PM |
| Sat: | 9:00 AM - 6:00 PM |
| Sun: | Closed |
Cillian Murray
Amazing dealership I had new credit and my credit was limited but these guys got me on nice plan and I was so happy when I got approved and big shoutout to Jacob amazing dealer who was helping me out very kind person I recommend this dealership to anyone
Shane P
I definitely recommend the sales guy Sid to come shop with, he’s great with getting you approved into something you want even with bad credit. He’s transparent and very kind.
Cassandra Laprise
Really great customer service and super friendly staff! Dylan was very helpful and informative, without being pushy - would recommend this dealership to anyone looking for a great used car. Excellent experience! 5 Star Google Rating
Mikaela M
Came here got financing at Millwood Suzuki was dealing with IAN he took care of everything he got my interest rate down low great job very friendly would refer everyone to deal with Ian for financing thumbs up. 5 STAR GOOGLE RATING
Mitchell D
Had a great experience, very helpful and knowledgeable staff. Omar was awesome, he helped me get a good rate to finance my new car and complete all the paperwork. Quick process, I would go here in the future.5 Star Google Rating
Meghan T
I needed a minivan for our growing family, so I went to Thomas Motors. They found us the perfect vehicle and worked with our budget to make sure we were happy. Thanks to Ian and the team at Millwoods Suzuki! 5 Star Google Rating
Bjorn D
I have always had fantastic, honest, objective advice from Lana in the service department. This isn't something that you readily receive in this industry but she has saved me a lot of money letting me know what really needs to be done immediately and what can wait a bit. The service department is recommended. 5 Star Google Rating
Trevor B
I live in St. Albert and there is a Suzuki dealership on the Westend of Edmonton but I make the trip to Millwoods Suzuki when I need parts and this is why: The (unnamed) westend Edmonton dealership had tried to scam me twice before, damaged the remote start on my vehicle, and was unable to access my vehicle's warranty stating that I would have to pay out of pocket and contact the warranty provider. None of this was a problem at Millwoods Suzuki. They were able to fix the airbag light for a small reprogramming fee (quoted $1800 at the westend dealership), accessed my warranty information and swapped out the catalytic converter free of charge. The staff are knowledgable and honest and I have never had a problem with these guys. This is why I make the 45 minute trip to Millwoods Suzuki when there is a competing Suzuki dealership 5 minutes from my house. 5 Star Google Rating
Christopher N
Great dealership with an excellent owner!!! Lounis, the dealerships owner is without a doubt the best person I have ever dealt with in the auto industry! He showed integrity and class when dealing with my family and I. He took the time to wheel my Mom in her wheelchair so she could have a better look at the vehicle I was purchasing. He also worked much harder than many other dealerships to get me more money for my trade in. Because of his efforts I drove away with my dream car, a fully loaded Cadillac CTS!!! I also have to give two thumbs up to Ian in Financing. Ian was also the best Finance guy I've ever dealt with, he worked really hard to get me a great prime rate and answered all my questions etc. Ian also showed a lot of class while dealing with my family and I. Moving forward I'm going to tell all my friends and family to see Lounis & Ian when they're in the market for a new vehicle. 5 Star Google Rating
I had the pleasure of dealing with both Jacob and Bryan when my wife and I were in the market for a new vehicle. Jacob was very friendly and keen to help us out and was always happy to try and facilitate us and our difficult schedules. The whole process was straight forward and Bryan played a big part in getting the deal put together with the bank. Awesome job by both and i would definitely recommend them for friends/family looking for a car in the future.